Online Booking

More than just an ice arena!

ONLINE BOOKING INFOMATION

Dundee Ice Arena are pleased to annouced the booking system is now live!!


BOOK HERE NOW!!

https://leisuredundee.leisurecloud.net/Connect/mrmLogin.aspx 

Notes for all customers:

  • Only one person in your group needs to have an account to book, you will then select how many people will be attending with you.
  • If you are the Lead Bookee but are not attending the session e.g booking learn to skate for your children, you have the option to remove yourself from the booking. If you do not remove yourself from the booking then you will be charged for an extra person.
  • For snow babies, an adult will still go on the ice to supervise free of charge so please always remove yourself from these bookings, this ensures you are only paying for the child/children.
  • All bookings must be paid in advance – skate hire and penguins will be available to purchase on arrival.
  • All sessions can be booked up to 8 days in advance.
  • Please bring your booking confirmation with you on the day – you will be asked for this at reception.
  • As spaces are limited we ask that there are no spectators at each session until further notice.
  • Anyone receiving a private lesson from resident coaches during a public session must book their admission online. ALL coaching must be booked through Ice Coaching Elite Dundee at icecoachingelite@aol.com.

 

Notes for Existing Accounts:

  • If you already have an account for booking gym classes, holiday camps etc just log in as normal.
  • Once in CONNECT please select the Dundee Ice Arena site and you will be able to select which session you are booking for.

 

Notes for New Accounts:

  • If you don’t have an account please use the link above and select the option to create an account.
  • Select Pay as you go account - DO NOT SIGN UP FOR MEMBERSHIP OR YOU WILL BE CHARGED.
  • Once in CONNECT please select the Dundee Ice Arena site and you will be able to select which session you are booking for.

 

Due to the altered session times to allow for additional cleaning and disinfecting of areas and the introduction of the online booking system all sessions will be £5 per person until further notice. Skate hire and penguins can still be purchased on arrival.

 

If your having any issues with your booking please contact Dundee Ice Arena at info@dundeeicearena.co.uk or 01382 431900.

 

We do expect a high volume of calls so please bear with us while we try and deal with everyone. We thank you in advance for your patience and look forward to welcoming you back soon.

Please arrive no more than 10 minutes before the start of your booked session. On entering the arena reception please sanitise your hands and follow 2 - meter distance markings on the floor at all times. Before you can pass into the main arena you will have your temperature checked by a member of staff, if this is out with the normal range you will not be allowed to enter. As spaces are limited we ask that there are no spectators at each session until further notice.


CUSTOMER ANNOUNCEMENT

On Monday the 31st of August Scottish Government relaxed their restrictions allowing Dundee Ice Arena to reopen its doors and allow Public back on to the Ice. Whilst most of our customers are in support of the work we are doing to enable the arena to function, there are some that believe we should operate as we did pre Covid.


 To allow us to reopen and do so as safely as possible, as we are sure you can appreciate, we now need adhere to several restrictions. We understand that these new procedures will not and do not suit everyone, however these need to be in place to allow us to keep the doors open.  We are currently restricted to the number of people we can have in the building and we need contact information for everyone that has entered the building. This information is used as part of the nationwide Track and Trace system.  All customers must have made a booking to enter the arena. Using our online booking system allows us to monitor the number of skaters and collate our customers contact details.


We appreciate it is difficult to leave kids to attend sessions with these restrictions in place, however if all parents were to stay with their children during these sessions it would exceed capacity and break the conditions which allow us to keep the arena open.  As the Government restrictions are relaxed we will be able to allow more skaters onto the ice, spectators will be allowed back in to the Arena and we can try and get back to ‘normal’.  Until further restrictions are lifted we would kindly ask for your patience, your understanding and your cooperation

Leisure and Culture Dundee is a Scottish Charitable Incorporated Organisation, Charity Number SC042421